
How We Work
Individuals requiring care at home have many different needs and the amount of care and support required can and does vary. We offer support visits starting from as little as 30 minutes to longer term care when a higher level of assistance may be required. You can decide how often and for how long the calls are required to ensure that your needs are met.
How We Work
Your Care Plan
There are 4 Key Steps to the creation of your care plan.
There are 4 Key Steps to the creation of your care plan.
Initial Contact & In Home Assessment
We will start with a phone conversation to discuss your general care needs and provide an overview of how we can help. A Registered Nurse will visit your home to carry out a detailed assessment of your needs. We encourage your significant other or existing carers to be involved in this step for a comprehensive understanding.
Development & Approval of Your Personalised Care Plan
Based on the in-home assessment, our Bluebird Care team will create a tailored care plan designed specifically to meet your unique needs. Once your personalised care plan is finalised, it will be reviewed and agreed upon by you and/or your significant other, ensuring everyone is aligned with the plan.
Introduction to Your Care Team
You will be introduced to your dedicated care team, and your personalised care plan will be implemented to ensure you receive the best possible support.
Regular Reviews
Your care plan will be reviewed every 4 months, or sooner if necessary, to ensure it remains aligned with your evolving needs.

Quality Management of Your Care Plan
At Bluebird Care we put you at the heart of everything we do. Your care plan will be kept in your home at all times. Your care team will record your care activities onto your care record as part of your daily care management. Where a care team member has a concern about your health or wellbeing they will report this to a senior member of the care team who will manage the concern directly with you or your significant other where appropriate. Bluebird Care has a robust Accident & Incident Policy for the management of any accidents or incidents that arise as part of care provision. Bluebird Care has a Complaints and Compliments Policy which customers and/or a significant other can use for the formal communication of any complaints or compliments regarding care provision.
Your Care Team
Our team operate to the highest of professional standards, providing your care and support with kindness, compassion, consideration and respect.
- All Bluebird Care Team members hold the relevant qualifications for the care they are providing.
- Every Care Team is managed by a Clinical Nurse Manager who is responsible for the overall management of your Care Plan.
- Bluebird Care Teams are provided with a comprehensive set of policies, protocols and care pathways that are aligned with HSE service provision thus ensuring continuity of care from hospital to home.
- Bluebird Care Teams are fully supported through the provision of training, supervision and resources to provide you with the best in quality care.
- All staff are employed directly by Bluebird Care, thus we deal with the administering of payroll, taxes, PRSI, providing comprehensive public liability and employers liability insurance thus removing the stress of any “employer liability” from you the client.